Lead Operational Manager

Sehati Joko Butik · 📍 Mempawah, Kalimantan Barat · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 21.000.000 – Rp 27.000.000 per month
Sehati Joko Butik is seeking a dynamic and experienced Lead Operational Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our boutique, ensuring smooth and efficient business processes. You will play a crucial role in maintaining the store's reputation and driving sales growth. If you are passionate about retail and have a strong operational background, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Manage and supervise the daily operations of the boutique, including inventory, staff, and customer service.,Develop and implement operational strategies to improve efficiency and productivity.,Oversee the purchasing and stock management processes to ensure optimal inventory levels.,Coordinate with vendors and suppliers to maintain a steady supply of merchandise.,Train and mentor staff to enhance their performance and contribute to a positive work environment.,Monitor sales performance and implement strategies to meet and exceed targets.,Ensure compliance with company policies, procedures, and regulations.,Handle customer complaints and resolve issues in a timely and professional manner.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 5 years of experience in retail operations or a similar role.,Proven track record of managing teams and driving operational efficiency.,Strong leadership and communication skills.,Familiarity with point-of-sale (POS) systems and inventory management software.,Ability to work under pressure and meet deadlines.,Excellent problem-solving and decision-making skills.,Knowledge of Indonesian retail industry and market trends.

🛠️ Keahlian

Operational managementTeam leadershipInventory managementCustomer serviceSales and marketingProblem-solvingCommunicationSoftware proficiency (POSinventory management)
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